Shipping Policy

All orders are processed and fulfilled through our third-party production and fulfillment partner, Printful. Production and shipping times may vary depending on product availability, order volume, destination, and carrier conditions.
 

Please note that estimated delivery times are provided for guidance only and are not guaranteed. DARKODE is not responsible for delays caused by shipping carriers, customs processing, incorrect shipping information provided by the customer, weather conditions, or circumstances outside of our control.
 

Once an order has been dispatched, responsibility for delivery transfers to the shipping carrier. Customers are responsible for ensuring that all shipping details submitted at checkout are accurate and complete.
 

In the event that an item arrives damaged, defective, or incorrect, customers must contact us within 14 days of delivery and provide clear photographic evidence where applicable. We will work with our fulfillment partner to review and resolve eligible claims.
 

As all products are made-to-order, we do not accept returns or exchanges for buyer’s remorse, incorrect sizing selections, or accidental orders unless otherwise required under applicable consumer protection laws.
 

For any shipping-related questions or support requests, please contact: darkode.studios@gmail.com