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Privacy Policy

DARKODE (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding any personal information submitted through our website, services, and communications. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit materials to us, purchase products, or otherwise engage with DARKODE.
 

By using this website, you agree to the practices described within this Privacy Policy.

 

1. INFORMATION WE COLLECT


We may collect personal information voluntarily provided by you through contact forms, film submission forms, merchandise purchases, newsletter sign-ups, email correspondence, or other interactions with DARKODE.
 

This information may include:
 

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Company or production information

  • Film titles and project information

  • IMDb links and external portfolio links

  • Uploaded files and submission materials

  • Payment-related information

  • Order and transaction history

  • Any additional information voluntarily submitted by you
     

We may also automatically collect certain technical information when you access the website, including:
 

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Cookies and analytics information

     

2. HOW WE USE YOUR INFORMATION


We may use collected information for the following purposes:
 

  • Reviewing and responding to film submissions

  • Processing merchandise orders and payments

  • Communicating with filmmakers, customers, and collaborators

  • Providing customer support

  • Improving website functionality and user experience

  • Managing promotional campaigns and newsletters

  • Conducting internal analytics and audience research

  • Protecting against fraudulent or unlawful activity

  • Complying with legal obligations
     

We only process personal information where we have a lawful basis to do so under applicable data protection laws.

 

3. FILM SUBMISSIONS & CREATIVE MATERIALS


Any film materials, creative assets, scripts, pitch decks, trailers, or other content submitted to DARKODE remain the property of their respective owners unless otherwise agreed in writing.
 

Submission of materials through this website does not create any partnership, representation agreement, employment relationship, or guarantee of acquisition, financing, or distribution.
 

DARKODE may review submitted materials internally for consideration purposes only.
 

While we take reasonable measures to protect submitted materials, no digital transmission or storage system can be guaranteed as fully secure.

 

4. PAYMENTS & E-COMMERCE


When making purchases through the DARKODE website, payment information may be processed by secure third-party payment providers such as Stripe, PayPal, Shopify, or other trusted services.
 

DARKODE does not directly store full payment card details on its servers.
 

We may retain limited transaction information for accounting, customer service, fraud prevention, and legal compliance purposes.

 

5. COOKIES & ANALYTICS


This website may use cookies, analytics tools, and similar tracking technologies to improve website performance, understand visitor behaviour, and enhance user experience.
 

These technologies may collect anonymous or aggregated information regarding website traffic, browsing patterns, and engagement.
 

Third-party services used on the website may include:
 

  • Google Analytics

  • Meta/Facebook Pixel

  • YouTube

  • Vimeo

  • Shopify

  • Payment processors

  • Embedded social media platforms
     

You may disable cookies through your browser settings, although certain website features may not function correctly as a result.

 

6. MARKETING COMMUNICATIONS


If you choose to subscribe to updates, newsletters, or promotional communications, DARKODE may send information regarding film releases, merchandise launches, events, announcements, or company updates.

You may unsubscribe from marketing communications at any time using the unsubscribe link provided or by contacting us directly.

 

7. DATA SHARING


DARKODE does not sell, rent, or trade personal information to third parties.
 

We may share limited information with trusted third-party service providers strictly where necessary for:
 

  • Payment processing

  • Shipping and order fulfilment

  • Website hosting

  • Analytics

  • Email communication services

  • Legal or regulatory compliance
     

All third-party providers are expected to handle information securely and in accordance with applicable data protection laws.

 

8. DATA RETENTION


We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, operational, and security requirements.
 

Submitted materials, correspondence, and transaction records may be retained for internal business and legal purposes unless deletion is requested where applicable.

 

9. YOUR RIGHTS


Depending on your jurisdiction, you may have rights relating to your personal data, including:
 

  • The right to request access to your personal information

  • The right to request correction of inaccurate information

  • The right to request deletion of personal information

  • The right to object to certain processing activities

  • The right to withdraw consent for marketing communications
     

Requests may be submitted by contacting us directly.

 

10. SECURITY


DARKODE takes reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, disclosure, alteration, or destruction.
 

However, no internet-based system can be guaranteed as completely secure, and users submit information at their own risk.

 

11. THIRD-PARTY LINKS


This website may contain links to third-party websites, platforms, or services. DARKODE is not responsible for the privacy practices, policies, or content of external websites.
 

Users are encouraged to review the privacy policies of any third-party services they access.

 

12. CHILDREN’S PRIVACY


DARKODE does not knowingly collect personal information from individuals under the age of 13 without appropriate consent.
 

If we become aware that personal information from a child has been collected improperly, we will take reasonable steps to remove such information.

 

13. INTERNATIONAL USERS


By using this website and submitting information to DARKODE, you understand that your information may be processed and stored in jurisdictions where data protection laws may differ from those in your country of residence.

 

14. POLICY UPDATES


DARKODE reserves the right to update or modify this Privacy Policy at any time without prior notice.

Any updates will be posted on this page with an updated revision date.

 

15. CONTACT


For questions regarding this Privacy Policy, your personal data, or any privacy-related concerns, please contact us directly at: darkode.studios@gmail.com.

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